Returns & Exchanges
At Chickapea, we want you to love your organic, high-protein pasta; if your order doesn't meet our quality standards, please reach out within 30 days of purchase for a resolution. Due to the perishable nature of our food products, we cannot accept physical returns, but we are committed to making things right through refunds or replacements.
Contact Support
Send an email to our customer care team with your order number and a brief explanation of the issue you encountered.
Provide Documentation
Include photos of the product and the packaging if you received items that were damaged during transit or have quality concerns.
Review Process
Our team will review your request within 2-3 business days to determine if it qualifies for a full refund or a complimentary replacement.
Resolution
Once approved, we will either ship out a fresh batch of pasta or issue a credit to your original payment method immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing